Cancellation Policy for Goexperio LLP
1. General Cancellation Rules:*
– All cancellations must be requested via email or phone to our customer support team.
– Cancellation requests will be processed during normal business hours only.
2. Cancellation Charges:*
*Packages:*
– 30 days or more before departure: 10% of the total booking amount.
– 15-29 days before departure: 25% of the total booking amount.
– 7-14 days before departure: 50% of the total booking amount.
– Less than 7 days before departure: 100% of the total booking amount (no refund).
*Hotels:*
– Subject to the hotel’s cancellation policy. Refunds may vary based on the provider’s terms.
3. Refunds:*
– Approved refunds will be processed within *7-10 business days*.
– Refunds will be credited to the original payment method with in 7-10 days
4. Modifications:*
-If you wish to modify your booking instead of canceling, please contact us. Changes may incur additional charges and are subject to availability.
5. Force Majeure:*
– In cases of natural disasters, pandemics, or unforeseen circumstances beyond our control, refunds will be subject to the supplier’s discretion.
6. Group Bookings:*
– Group cancellations may have separate terms depending on the agreements made during booking.
7. No-Show Policy:*
– If you fail to appear for your booking without prior notification, the full booking amount will be forfeited, and no refunds will be issued.
